Shipping Times:

Most Standard orders usually ship by the end of the next business day. Expedited orders may ship same day if placed before 1:00 PM EST (Eastern Standard Time)(Effective 02/01/2008)
Expedited orders placed after 1:00 PM will ship by the end of the next business day for items in stock. We DO NOT ship on the weekends. Expedited orders placed on a Friday after 1:00 PM EST will ship the following Monday.

We ship to the Continental US, Alaska, Hawaii and US Territories.
US Territories include: American Samoa, Guam, Marshall Islands, Federated States of Micronesia, Northern Mariana Islands, Palau, Puerto Rico, and the Virgin Islands (U.S.)
We do NOT ship to APO/FPO addresses or Canada.

Transit time:

Shipping times are 1-3 Days for Expedited orders and 3-5 days for Standard orders. These are transit times only, please allow 1 day for processing. Shipments are made by UPS, FedEx or USPS from our warehouse in Pittsburgh PA. We ship most orders via Federal Express. Very light orders less than 2 lbs usually ship via USPS.

Interruption of Service:

Online stores, USPS and UPS shall not be liable for any interruption of service due to causes beyond its control, including, but not limited to, the following: the unavailability or refusal of a person to accept delivery of the shipment; acts of God; acts of public authorities acting with actual or apparent authority; acts or omissions of customs or similar authorities; insufficient information provided by a customer; the application of security regulations imposed by the government, or otherwise applicable to the shipment; riots, strikes or other labor disputes; civil unrest; disruptions in air or ground transportation networks and natural disasters.

Shipping Rules:

Proofread your order carefully. Shipping information cannot be changed once you submit your order. We process orders very quickly, and once an order begins the fulfillment process we're unable to modify it. We apologize for any inconvenience, and we hope that our faster processing times work to your advantage.

If your address is invalid and any correction needs to be made by Online Stores Inc. or any of our carriers, you can be charged an additional fee of $10.00 per package for standard shipping or $15.00 per package for expedited shipping service.

Undeliverable & Refused Packages:

If a delivery is refused for any reason, or considered undeliverable due to an invalid shipping address you will be charged a penalty that may include, but not limited to extra shipping charges. Please proofread your order before finalizing.